Privacy

Data Protection Information

We are registered under the Data Protection Act 1998 and any information you supply will be treated in accordance with that Act. You can obtain further information about data protection laws by visiting the Information Commissioner’s website at www.ico.org.uk.

Visitors to our websites

When someone visits www.buildings2clean.co.uk we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Security and performance

Buildings2clean uses a third-party service to help maintain the security and performance of the Buildings2clean website. To deliver this service it processes the IP addresses of visitors to the Buildings2clean website. We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, Buildings2clean have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

WordPress

We use a third-party service, WordPress.com, to publish our blog, these sites are hosted at WordPress.com. We use a standard WordPress service to collect anonymous information about users’ activity on the site, for example the number of users viewing pages on the site, to monitor and report on the effectiveness of the site and help us improve it.

People who contact us via social media

We do this in house, if you send us a private or direct message via social media the message will be stored. Your information will not be shared with any other organisations.

People who email us

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government Policies or regulations. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Emails from you

There is no guarantee that any emails you send will be received by us or that the confidentiality of that email will be maintained during internet transmission. You will need to check with your provider of their policy.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and current. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

What We Collect

We may collect the following information:

  • Name/trading name
  • Contact information, including email address, and postal address
  • Delivery/Invoicing details
  • Customer or site-specific order details

What we do with the information we gather:

  • Maintain internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new properties, special offers or other information which we think you may find interesting using the email address provided by you.

We may share your information with third parties, including, but not limited to:

Suppliers and sub-contractors, DocuSign and cloud computing host providers.

In relation to any contract we enter into with them or with you.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For more detailed information on the cookies we use and the purposes for which we use them, please see our Cookies Policy.

Right to be Forgotten

You have the right to be forgotten by our company, if so please email us on info@buildings2clean.co.uk

Policy Updates

This Policy may change from time to time

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at info@buildings2clean.co.uk.

How to contact us

If you want to request information about our privacy policy you can email us or write to at: 237 -239 Deansgate, Manchester, M3 4EN